Terms & Conditions
IMPORTANT INFORMATION: These terms and conditions (“Terms”) govern the use of the Services (as defined below), which are provided by iCash One Inc a Cayman Islands company with registered office at Third Floor, Landmark Square, 64 Earth Close, P.O. Box 707 Camana Bay, Grand Cayman, KY1-9006, Cayman Islands, (“we”, “us” “our” “iCashOne” or “Provider” ) to any person whose application we approve (“you” or “your”).
By purchasing an iCashOne Prepaid Voucher (as defined below) with us, you confirm that you have read, understood and agreed to these Terms. We recommend that you print a copy of these terms for future reference.
These Terms refer to the following additional terms, which also apply to your use of the Services:
1.
Definitions and Interpretation
2.
In these Terms, capitalized words and expressions have the following meanings, unless otherwise stated:
2.1
Applicable Laws: means any applicable statutes, laws, ordinances, orders, judgments, decrees, rules or regulations issued by any government authority, and any judicial or administrative interpretation of any of these;
2.2
Available Balance: means the amount of Prepaid Vouchers issued by us to you, but which you have not yet spent or redeemed;
2.3
Business Day: means a day (other than a Saturday or Sunday or a public holiday) when commercial banks are open for ordinary banking business in the Cayman Islands;
2.4
Customer/User: means any person or business who wishes to receive Services from iCashOne.
2.5
Force Majeure Event: means any event or circumstance which is beyond our reasonable control, including: any act of God, flood, earthquake or other natural disaster, terrorist acts, riots, war, sanction or embargo, fire, explosion or accident, industrial action of any kind, interruption or failure of any utility service or act taken by any government authority;
2.6
Governing Law: means the laws of the Cayman Islands;
2.7
Inbound Transaction: means a payment of iCashOne Prepaid Voucher from a Merchant to you;
2.8
Intellectual Property Rights: means patents, utility models, trademarks, service marks, trade and business names, rights in designs, copyright (including rights in software), database rights, domain names, semiconductor topography rights, rights in inventions, rights in knowhow and confidential information and other intellectual property rights which may subsist in any part of the world, in each case whether registered or not (and including applications for registration);
2.9
“iCashOne Prepaid Voucher” or "Voucher”: means a virtual prepaid voucher, purchased in one of the ways set out in Clause 4.1, which is operated by us and which allows you to spend its value on Merchant’s website and to redeem your money from Merchant by issuing iCashOne Prepaid Vouchers.
2.10
Losses: means all losses, damages, claims, liabilities, costs and expenses (including reasonable attorneys’ and other reasonable legal fees and expenses);
2.11
Merchant: means a third-party provider of online services, authorized by us to accept Outbound Transactions and make Inbound Transactions;
2.12
Outbound Transaction: means a payment by you for goods, services, privileges or other rights using your iCashOne Prepaid Voucher;
2.13
Services: has the meaning given to it in Clause 5;
2.14
Transactions: means Outbound Transactions and Inbound Transactions; In these Terms:
2.15
references to “include” or “including” do not limit the generality of any preceding words and are to be construed without limitation;
2.16
references to a “person” include any individual, company, partnership, joint venture, firm, association, trust, government authority or other body or entity (whether or not having separate legal personality);
2.17
the headings are inserted for convenience only and do not affect the construction of these Terms; and
2.18
unless the context otherwise requires, words in the singular include the plural and vice versa and a reference to any gender includes all other genders.
3.
Changes to these Terms
3.1
We may, in our sole discretion, update or amend these Terms from time to time. Every time you wish to use our Services, please check these Terms to ensure you understand the terms that apply at that time. If you do not accept these Terms, now or as amended, you may discontinue the use of Services; provided, that any continued use of the Services will constitute your agreement to have these Terms govern your use and any Transactions connected with your use.
4.
iCashOne Prepaid Vouchers
4.1
You can purchase iCashOne Prepaid Vouchers through our trusted resellers.
4.2
You affirm that you are legally deemed as having full capacity and you are at least 18 years of age.
4.3
Your eligibility to access certain Services may depend on the country in which you reside or are based from time to time. You shall not attempt to access or make use of the Services from or in any jurisdiction where such access or use is prohibited by Applicable Laws.
5.
Services
5.1
We will provide the following services to you (collectively, the “Services”) in accordance with these Terms issuing and redeeming iCash.One Prepaid Vouchers.
6.
Use of the Services
6.1
To the extent that you are required to separately on-board with any Merchant, you acknowledge and agree that we shall not be required to authorize any Transactions with that Merchant unless and until you are separately on-boarded as required by them. You take full responsibility for ensuring that you are on-boarded with the relevant Merchant prior to attempting to make a Transaction with that Merchant.
6.2
We may refuse to authorize any Transactions or a use of the Services that could breach these Terms, or if we have reasonable grounds for suspecting that you or a third party have committed or are planning to commit fraud or any other illegal or unauthorized use of the Services. Nevertheless, we are not a party to any Transactions, and, as further set forth in Clause 13 below, we disclaim any liability for any failures, breaches, acts or omissions of the Merchants in connection with the Transactions.
6.3
You are solely responsible for resolving any disputes you may have with Merchants in connection with Transactions or otherwise. We may, but we are not required, to assist you in your dispute with a Merchant. If we do elect to assist you in a dispute with a Merchant, you hereby acknowledge that such assistance shall not constitute a waiver of any provision of these Terms, including this Clause 6.3 or Clause 13.
6.4
Your ability to use or access the iCashOne Prepaid Vouchers may occasionally be interrupted, for example if we need to carry out maintenance on our systems. Please contact us in accordance with Clause 12 if you wish to report any issues.
6.5
You agree:
6.5.1
to only use the Services for lawful purposes and to adhere at all times to all Applicable Laws and these Terms;
6.5.2
not to attempt to discover any source code, upload to our systems any malware, viruses or other unauthorized object code or source code, or otherwise disrupt or interfere with the conduct of the Service;
6.5.3
not to copy, adapt, reverse engineer, decompile, disassemble, modify, adapt or make error corrections in whole or in part, except to the extent permitted by Applicable Law.
7.
Important information about Prepaid Vouchers
7.1
Each Prepaid Voucher:
7.1.1
has a unique 16-digit number;
7.1.2
is non-reloadable (this means you will not be permitted to “top up” your Prepaid Voucher and must purchase a new Prepaid Voucher for any subsequent purchase); and
7.1.3
has a one (1) year expiry date from the date of issue.
7.2
For a list of the permitted methods for purchasing Prepaid Vouchers through our trusted resellers, please visit our website. Please note that we may change this list in our sole discretion from time to time. The execution of your payments by third party payment providers in order to purchase Vouchers are not part of our Services. We do not guarantee your ability to use any particular third-party payment provider to purchase a Voucher and we may discontinue accepting payments processed by any such third party payment provider at any time in our sole discretion.
7.3
Important information abouUsers are specifically prohibited from using iCashOne Voucher in sites which are prohibited businesses as per their local laws. Any non compliance with the aforementioned shall be considered breach of these terms and conditions.t Prepaid Vouchers
8.
Proprietary Rights
8.1
All rights, title and interest in, and to, the Intellectual Property Rights subsisting in, or embodied by, the Web, the Services, any proprietary software or other technology required to operate Web or the Services, and any modifications or improvements thereto, including any derivative works, are retained by us and protected under applicable Intellectual Property Rights.
9.
Termination and Suspension
9.1
If you wish to terminate these Terms at any time, you just need to discontinue the use of the Services.
9.2
Upon termination of these Terms for any reason, we may continue to process your personal data in accordance with the terms of our Privacy Policy and Cookie Notice, as applicable, in accordance with data protection legislation.
9.3
The Terms in effect as of the date of the termination will survive and continue to apply to any aspects of your use of the Service prior to termination.
9.4
The termination or expiry of these Terms for whatever cause shall not affect any provision of this Terms which is expressed or by implication intended to survive or operate in the event of termination or expiry of the Agreement.
10.
Liability
10.1
iCashOne supports the use of Vouchers as a form of payment. Therefore, the scope of its liability is limited to the correct work of such platform in accordance to the Terms.
10.2
If we fail to comply with these Terms, we shall be responsible for loss or damage you suffer that is a direct and foreseeable result of our breach of these Terms or our negligence, but we shall not be responsible for any loss or damage that is not foreseeable and direct. For the avoidance of doubt, iCashOne shall neither be responsible for the online services provided by the Merchants nor for the development, distribution including handling the amounts loaded onto the Vouchers by trusted Resellers.
10.3
You are fully responsible for all Transactions associated by the Voucher, including any Transaction that may result if the Voucher is stolen. You should treat the Voucher like cash, if it is stolen, you may lose the stored value. In such case, you should contact our support team in accordance with Clause 12.1 immediately.
11.
Force Majeure
11.1
We shall not have any liability under, or be deemed to be in breach of, these Terms for any delays or failures in performance of any of our obligations under these Terms that result from a Force Majeure Event.
12.
Contact Details and Notice
12.1
If you have any questions or concerns about the Services, or wish to report any issues, please contact us by email at support@icash.one.
12.2
You may serve notices to us in writing at the contact details at Clause 14.1.
12.3
You agree that we may provide you with notices and other disclosures in connection with the Services by email or by posting notices on the Web
13.
Miscellaneous
13.1
We may at any time transfer all or any of our rights and obligations under these Terms to any third party (including by way of merger, consolidation or the acquisition of all or substantially all of our business and assets relating to these Terms), but this will not affect your rights or our obligations under these Terms.
13.2
You may only transfer your rights or your obligations under these Terms to another person if we give our prior written consent to this.
13.3
Nothing in these Terms is intended to, or shall be construed as to establish or imply any partnership or joint venture or a relationship of principal and agent between you and us or constitute either of you or us as the agent of the other party, or authorize you or us to make or enter into any commitments for or on behalf of the other party.
13.4
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
13.5
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
13.6
We reserve the right, at our sole discretion, in joint promotions with merchants, to disqualify any user or withhold any benefit from participation in the promotion in the event of suspected or intended fraud, manipulation, or abuse.
13.7
These Terms and the documents referred to in it, constitute the whole agreement between you and us relating to the subject matter of these Terms, and supersede any prior written or oral arrangement, understanding or agreement between them relating to such subject matter.
13.8
These Terms are provided to you in the English language. Where we have provided a translation of these Terms to you, you agree that such translation is provided for your convenience only and that the English language version of these Terms will govern your relationship with us. If there is any contradiction between the English language version of these Terms and any translation, the English language version takes precedence.
Your Voucher will be valid for use for one year from the date of issuance (or as otherwise extended by us) after such time it will be invalid.
14.
Governing Law and Jurisdiction
14.1
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of the Cayman Islands.
14.2
Each party irrevocably agrees that the courts of the Cayman Islands shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).
15.
Complaints handling
15.1
If you wish to make a complaint about the Services, You can email us at support@icash.one with brief details of your complaint and the phone number and email address.
Privacy and Cookie Policy
INTRODUCTION
At iCashOne we understand the importance of treating the personal data of our business partners, website visitors and other persons we may interact such as potential users with in a confidential and private manner. iCashOne is committed to following the requirements and obligations in relation to data. Therefore, we have secure and adequate data processing procedures in place. Below, iCashOne has provided an overview of the processing activities in which personal data are processed, including among others the purpose thereof and the legal basis. If you have any question about this Policy or you wish to exercise your data subject rights, please contact iCashOne by sending an email to legal@icash.one.
CATEGORIES OF PERSONAL DATA, PURPOSE, AND LEGAL BASIS
- Contact persons at a business partner and other persons iCashOne interacts with. iCashOne processes your personal data when you communicate with us. iCashOne processes ordinary personal data about you, including your name, email address, telephone number, position, etc. The legal basis for such processing of your personal data is that the processing is necessary for the purposes of legitimate interests pursued by iCashOne.
- Online contact form inquiries and live chat support function. When you use our online contact form or our live chat support function, we process the information you provide in order to deal with your inquiries, such as name, email address, phone number and the content of your inquiry. iCashOne will not process special categories of personal data (sensitive personal data) about you, e.g. health information, unless you have provided us with such information in your inquiry. iCashOne kindly encourages you not to submit such sensitive personal data.
RECIPIENTS OF YOUR PERSONAL DATA
Where relevant, iCashOne may disclose or transfer your personal data to affiliates of iCashOne, business partners or other collaborators for business purposes. In certain specific cases, e.g., in connection with disputes, including when the disclosure of your personal data is necessary for the establishment, exercise or defense of iCashOne’s legal claims, iCashOne may disclose your personal data to our advisers or other relevant third parties provided it is deemed necessary and lawful. Certain recipients process personal data on behalf of iCashOne and may only process your personal data in accordance with documented instructions given by iCashOne and further terms and conditions stated in a data processing agreement entered into with iCashOne. These data processors are not permitted to process your personal data for their own purposes.
TRANSFER OF YOUR PERSONAL DATA
We prioritize the security of your Personal Data and apply a high standard of Data Processing, adhering to this policy and all relevant data protection laws. Your Personal Data is stored securely and is only retained for a period necessary to fulfill the purposes for which it was initially collected, or as required, eventually, by relevant applicable data protection laws. We have systems in place to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services where your data is stored.
STORAGE OF YOUR PERSONAL DATA
iCashOne will only store your personal data as long as it is deemed necessary to fulfil the purposes for the processing of your personal data.
USE OF COOKIES
When you visit www.icash.one for the first time, you will be asked to give your explicit consent to the use of cookies on the Website or decline the use of all or some of the cookies. Please note that the use of functionality cookies does not require your consent, as such cookies are necessary for the function of the Website. We encourage you to accept the cookies used by the Website, because it will help us improve you and other people’s experience when visiting the Website. If you decline the use of cookies, there may be a variety of functionalities on the Website, which you cannot utilize. When you use our website, we do not register any information that can identify you directly, such as name and address. However, we register how you navigate around the site, so we can learn more about how our site is used, and we register your IP-address, which can identify indirectly.
- What are cookies. A cookie is a text file that is sent to your browser from our website and saved on your computer, phone or whichever device you use to access the internet. However, the meaning of the word “cookies” in this Policy and in the cookie consent text also includes other kinds of automated data collection, e.g. Flash-cookies (Local Shared Objects), Web Storage (HTML5), JavaScript’s or cookies placed by the use of other kinds of software. There are basically two types of cookies – so-called session cookies and persistent cookies. Session cookies are information units that are deleted when you close your web browser. Persistent cookies are information units that are stored on your computer until they are deleted. Persistent cookies delete themselves after a certain period but are renewed each time you visit the Website. iCashOne uses both session and persistent cookies. Read more about this below in section 7.6 where you will also find an overview of the specific cookies we use.
- The purpose of cookies. Cookies may be used for a number of purposes, but in essence they are used to save information about your activity on the internet. Cookies contain information that later in time can be read by a web server on the domain that issued the cookie in question. This means that the relevant website remembers you the next time you visit it. We collect information via cookies in order to improve your user experience on our website and products, to provide and improve usability and functionality, to generate statistics, analysis and website performance reviews, to remember your preferences, marketing purposes, tracking of your location and to customize our advertising on social media platforms. The benefit for you is that you will save time next time you visit the Website, as you do not have to enter the same information again and that the content will be adjusted to your preferences.
- How long are cookies stored? Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. Find information on the specific retention periods of the various cookies in the cookie declaration below.
- Removal of cookies. You can always reject or deselect the location of cookies on your computer by changing the settings in your browser or by visiting the permanent representation of the cookie banner available on our website. Please note that if you opt out, there are many features and services on our website that you cannot use because they require the Website to remember the choices you make. Cookies that you have previously accepted can easily be deleted subsequently. If you use a computer with a newer browser, you can delete your cookies using the shortcut keys: CTRL + SHIFT + Delete. If the shortcut keys do not work and/or if you use a MAC, you must start by finding out which browser you are using, and then click on the relevant link with guidelines on how to opt out of cookies: Guidance – Firefox Guidance – Google Chrome Guidance – Edge Guidance – Safari Guidance – MS Edge. Note that if you use multiple internet browsers, you must delete cookies in all your browsers.
YOUR RIGHTS
iCashOne has implemented a number of measures to protect your personal data and ensure your rights. As a data subject, you can exercise the rights listed below As a data subject you have the following specific rights, unless otherwise exceptionally provided by the data protection legislation: Right of access, Right of rectification, Right of erasure (“right to be forgotten”), Right to restriction of processing, Right to data portability, Right to object, Right to complain for data protection issues.If you wish to exercise any of the above-mentioned rights, or if you wish to withdraw a former consent, you are welcome to contact us at legal@icash.one
QUESTIONS OR COMPLAINTS
If you have any questions relating to this Policy, you wish to exercise your rights as mentioned above, or you disagree with the way iCashOne processes your personal data, you can contact iCashOne at legal@icash.one
AMENDMENTS ON THIS POLICY
ICashOne has the right to modify this Policy regarding new technologies, regulatory requirements, or other purposes. For this reason, please visit this page periodically. Below is highlighted the date when the last version of this Policy has been uploaded.Date of the most recent version of this Policy: June 3rd, 2024
The DigitalApp to manage your balance and access partner services.
What is iCash.One?
Payments, Made Simple and Secure.
One Balance. Endless Ways to Pay.
How does it works?
Download the app
Add balance through local methods
Use your balance on connected services
Key benefits
Why iCash.One?
Agents Community
Locally adapted payments
Emerging Markets
Advanced security
15 years of expertise
Easy currency conversion
How to buy an iCash.One Voucher?
